Return Tips

Although rare, bathroom vanity returns are sometimes necessary. Whether you received an incorrect item or realized that you want to go with a different look, you may need to ship your vanity back. The tips below can help you prepare your vanity for return shipping.

Keep the Original Pallet and Shipping Materials

Keep the original pallet and shipping materials your vanity arrived with until you are sure you will not need to make a return. This includes the boxes the products came in and any wrapping or strapping that can be reused. Finding a replacement pallet can be difficult, so keeping the original pallet and shipping materials can make the return shipping process easier.

Arrange Your Return Shipping

Teodor Vanities can arrange a shipping company for your return if needed. We arrange shipments regularly and can get excellent shipping rates. You also have the option to arrange the return shipping yourself.

If you are returning a vanity because you changed your mind and we arrange the return shipping, the return shipping cost will be deducted from your refund. If you arrange and pay for the return shipping yourself, the shipping cost will not be reimbursed, but you will receive the full refund.

Be Available for Freight Pickup

When returning your vanity by LTL (Less-Than-Truckload) freight, someone will need to be present to sign the required documents and oversee the pickup. If Teodor Vanities is arranging the return shipping, let our support team know which day works for you. If you are arranging the shipping yourself, make sure the pickup is scheduled for the correct day.

Please note that shipping companies do not offer weekend pickups.

Find a Replacement Pallet if Needed

If you no longer have the original pallet your vanity arrived on, you can look for a replacement through an online marketplace or contact local shipping companies to find the pallet size you need.

Secure the Vanity to the Pallet

Once the products are back in their boxes and placed on the pallet, it is important to secure them properly. You can use ratchet straps from a hardware store or galvanized metal strapping commonly used in plumbing.

If using metal strapping, wrap it tightly around the items and use screws to fasten the strapping to the pallet. If using ratchet straps, be careful not to overtighten them, as this could damage the product underneath.

If you need help using either type of strapping, a quick Google search can provide helpful instructional videos.

Wrap the Items on the Pallet

Once the items are secured to the pallet, reuse the original stretch wrap or apply new stretch wrap around the items. This will help protect the products from unnecessary shifting or damage during return shipping.

Prepare the Bill of Lading (BOL)

Once the pallet is strapped and wrapped, print two copies of the Bill of Lading (BOL). Attach one copy to the top of the pallet and keep the second copy for the shipping company when they arrive to pick up the pallet.

As always, if you have any questions or concerns about your vanity return, the Teodor Vanities team is here to help. Please call us at 1-888-807-2323 or email info@teodorvanities.com.